Price Benchmarking

Transparency in Purchases, Market Prices, Customer Expectations, Mystery Shopper

The key to providing "Outstanding Customer Service" is discovering who your typical customers are, how they would like to be served, and what you can do to "exceed" their expectations. One of the options is to run a price benchmarking or run the "Mystery Shopper" service to help you discover how your typical customers perceive the service they are receiving, as well as to detect deficiencies that may be present in their shops.

We support clients in comparative pricing for services with multiple forms of evaluation, from input-based pricing model to surrounding pricing model, contract and operational metrics.

Benchmarking is the process of comparing and measuring your organization with others, anywhere in the world, to gain insights on metrics, performance, and practices in a way that can rapidly improve the path to performance of a world-class organization.

At Kummerk we know that benchmarking must be based on the specific needs of each client. There is no Benchmarking service the same as another. That's why we offer a wide range of expertise, from real-time benchmark assessment tools to benchmarking studies designed to address your specific needs.

Benefits of the Service:

• Identify the Target Market Selling Price
• Set the right expectations for service
• Identify areas of Innovation of the competition
• Improve Productivity
• Raise awareness of results-oriented stewardship
• Strengthens the Sales Improvement
• Detects specific training needs for internal personnel
• Create a Strategic Standard for Continuous Improvement

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Kummerk Group

• Marketplace, BPO Services, Business Consulting, IT and Software services, Tax, Accounting, Auditing, Purchasing, e-Sourcing, Inventories, Inventories, Supply Chain, Finance, Engineering and Work Study

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